Frequently Asked Questions

Q: How does your service stand out?

M/Y Unfolding Life Coaching in Jacksonville, Florida gives clients an outsider’s perspective; the kind of perspective that elicits having lived through a lot of life’s trials and tribulations but was able to push through the attitude and survive by spirituality, faith and personal and professional support. This is part of what we bring to our clients. We coach and help our clients change his or her attitude to open the doors of find meaning, hope, comfort, and inner peace in life. Our specialty in transformation (attitude) coaching allows the you the client to find what is hindering your success. We bring on the challenges but do not and will not tell you what to do. However, we may offer suggestions as applicable. You don’t need to worry about our opinions as we do not give any nor do we judge others or subject any client to our beliefs.

Q: What do you enjoy about the work you do?

We find joy and fulfillment in witnessing our clients transform and make his or her life more satisfying and complete. It’s about that one-on-one session that is so intimate and real that makes it all worth it. It’s about group sessions where everyone chimes in and walks away not only with great coaching tools but also with valuable information, constructive feedback, and a family-like feeling where no one is afraid to open up; to just be themselves. In the end, it’s about the struggles, the pain and tears, and the “aha” moments. This is our passion and what we are called to do.

Q: What is your typical process for working with a new customer?

Clients are coached using an online environment communication interface for extensive communicative sessions. Face-to-Face clients are seen by request only and follow the same coaching communicative processes as a person being coached online would experience.

Everything starts with an initial consultation that's free of charge. If the proposed client feels like moving forward after the initial consultation, then we will send a general welcome package for the client to review, sign, and return to us. Payment for scheduled sessions are due prior to the first coaching session and thereafter for each consecutive session, unless otherwise stated. We will also send the client a link to our account with another type of communication interface where the client has access to their own personal folder, which allows them to continue the path on answering particular questions that help them develop and complete goals and learn more about themselves along the way; it helps us get to know the client extensively. We learn about their goals and other concerns or interests they may have that we can offer as a life coaching process.

Your personal folder is where you can keep a log of each coaching session and input other things on your mind, including any assigned work as an online client. We encourage you to reflect and evaluate your goals in order to act on reaching them. In the coaching process you begin to set up an agenda because you are aware of the challenges and interruptions, and you develop a better understanding of life and your purpose in it.

  Remember that it’s you, not us, who are accountable for commitments made in the agenda and with your coach.

Q: What education and/or training do you have that relates to your work?

Before anything else, let us make it clear that our resident coach does not have a psychology degree, nor does she coach under a therapist, psychologist, psychiatrist, counselor, or a professional specializing in mental illnesses. She does not give technical advice of any kind (legal, medical, etc.), which should come from an expert in those fields.

Backed by a bachelor’s degree in business administration, a master’s degree in business/health care management, and a terminal degree-education specialist/teacher leadership, our resident coach was able to garner extensive work experience in these areas giving advice, guidance, counsel, motivation, and inspiration in such areas like life-work/school balance, social and behavioral issues, as well as health and wellness teachings and agendas. She taught and was an executive leader in higher education in the medical  and business domains for numerous years, and worked in other various industries prior. She volunteered her time with an organization that dealt with individuals that had drug-related and other issues, helping in the regimen for them to reorganize their lives and start a new habitation of life. In addition, our resident coach is an independent ordained nondenominational clergywoman and relates to her life coach work in that passion.

She also studied at a reputable institution (Universal Coaching Institute, a division of Universal Healing and Coaching Institute Inc., in Charleston, South Carolina) under a certified coach instructor. Under the program, she had the opportunity to coach others to rigorous degrees and provide positive feedback. The program consisted of 73 hours of core competencies and 17 hours of resource development for a period of 12 weeks. Health and Wellness was an additional course taken after the 12-week period. Given her feat, she received honors and coaching certifications in various genres as aforementioned, and her instructor as well as her class colleagues loved and supported her coaching style and demeanor.

Q: Do you have a standard pricing system for your service?

Yes we do. Refer to the Client Service  tab for more information.

Q: How did you get started doing this type of work?

For our resident coach, it was a spiritual calling. She has always been one who liked helping others for it was and is her natural way of life. People began to notice that she was good at what she did; for some, saying that her presence brought them a comforting feeling; that they were at peace whenever she was around them. Then one day, she received her calling and realized life coaching was her destiny. This is part of why she pursued a relevant coaching program which adds to her many unique credentials and her being able to give back to the community as well.

Q: What advice would you give a customer looking to hire a provider in your area of work?

  • Look for clarity and flexibility in the coach.
  • The coach should be self-aware and should maintain objectivity while providing support and an opening display for opportunity.
  • Look for a coach that elicits trust and confidence.
  • The coach should be an excellent listener.
  • Look for a coach that makes you feel at ease, safe and challenged.

Q: What questions should customers think through before talking to a coach?

Customers should consider the following:

  • What are the coach’s credentials?
  • Are there any references willing to discuss their relationship with the coach?
  • What coaching experiences does he or she have?
  • Are we a good fit? This is usually established after an initial consultation.
  • What type of coaching do I need?
  • What type of coaching is offered?
  • Why is this coaching entity different from other coaching businesses?
  • Can the coach help me to clarify and achieve my personal and or professional goals, etc.? Sometimes, there may be circumstances that keep this from happening that neither the coach nor the client has any control over. However, some conquests take time, and patience is definitely a virtue.
  • Does the coach offer a FREE initial consultation?

Q: What are some questions customers should think about concerning their commitment levels?

Customers should consider the following:

  • Do I understand the client-coach contract and payment schedules?
  • Am I comfortable with the client-coach contract and payment arrangements?
  • Am I comfortable discussing personal information with the coach?
  • Am I willing to fulfill my commitments once I start the process?